Meet the Team

Bernie Wood image
Bernie Wood

Hi, my name is Bernie Wood, and I have been the General Manager of Talbot House Support Centre for 25 years. I have five children, and my youngest has Downs Syndrome. I came to Talbot House in 1978 searching for the support I desperately needed from parents like myself and so I now support other parents just like me.

I am an optimist and to stay focused I always try to look on the "bright side". I set realistic goals, accept compliments graciously, avoid dodging my mistakes and I admit to and apologise for hurting others. I am active in carers causes, I am passionate about parent carers rights and will try to educate others about learning disabilities so they understand their new knowledge!!

To contact Bernie you can e-mail

Frances Crake image
Frances Crake

Fran came to Talbot House in 2006 to tackle the admin and quickly became a very important part of the Talbot House team. She always makes herself available whenever the parents who come to the centre need anything and later became a parent support worker.

Fran has the knack of soothing all situations that need it and she contributes so much to the running of Talbot House; arranging weekends away, carers lunches, parent consultations, organising the pamper service, and home visits for older carers. Fran will never leave a task alone until it is completed successfully, she is a valuable asset to Talbot House.

To contact Fran you can e-mail

Jacqui Hyde image
Jacqui Hyde

Jacqui joined Talbot House as a support worker in 2008 following a career change from being a legal secretary. Jacqui is a strong mum who single handedly raises her two children. Her youngest has a significant speech and language disorder, ADHD and learning disabilities.

Jacqui is a unique character bubbly and fun, her straightforward thinking is appreciated by parents as well as her fantastic correspondence skills. Jacqui's letter writing especially with legal matters is second to none. Jacqui has recently been working with parents with court issues, child protection and vulnerable adults. 

To contact Jacqui you can e-mail

Tom Hall image
Tom Hall

Tom joined the Talbot House team as an administrator, initially as a volunteer, after graduating from Lancaster University with a degree in Sociology.

Tom's role as administrator involves a variety of tasks including; internal communications, information and file management, health and safety and day to day financial administration among other things. As well as being technically proficient, Tom is friendly and has a good sense of humour which makes him an easy person to get along with.

You can contact Tom by email, either on or

Lucy Adams image
Lucy Adams

Lucy joined Talbot House as a support worker having graduated with a degree in social work. She also experienced 6 years working in a residential home for adults with learning difficulties, as well as volunteering for Home Start.

Her role is similar to that of Fran and Jacqui, and involves seeing to the needs of parent carers and to provide the support that they need on a daily basis, whether it be the filling out of forms, advice or even emotional support.

If you would like to contact Lucy, please email

Billie Kelter

Please email Billie on 

07498 061480

Viv Wells
Kylie Malone

Please email Kylie on


Abigail Birch

 Please email Abigail

Tel: 07939 245279

Denise Price (Treasurer)

Denise has been aware of the work of Talbot House for many years as she was Lead Commissioner for Learning Disability Services. Upon her retirement from Manchester City Council she joined the board in 2013.

Denise’s considerable professional knowledge, understanding of and empathy for people with learning disabilities and their carers is an incredible asset to our management team. Denise has also been able to bring her knowledge of budget management to the role of treasurer.

Denise is very ‘hands on’ and also carries out additional volunteer work with us providing support and advice to parent carers.

Helen Bottomley image
Helen Bottomley

Helen is a parent carer and has been involved with Talbot House for 30 years. Helen is married to John and she has twin daughters aged 32 years old, Nikki and Claire. Claire has multiple and profound disabilies and Nikki is University educated. Helen devotes most of her free time to Talbot House. She contributes in ways that only Helen can do from decorating, gardening, designing and sewing costumes for our Christmas shows. She is infact a women of all trades and master of everyone. In fact she is the only one who can make Bernie do as she is told!!!

Helen became a Talbot House Trustee in 2009.

Deirdre Webb

Deirdre joined Talbot House as a trustee following her retirement from Manchester City Council in May 2013, where she was a Commissioning Officer. Deirdre became aware of Talbot House very early in her career over 27 years ago and was impressed by the devotion and sheer doggedness of Bernie and her helpers, which over time has not changed.

Prior to working as a commissioning officer Deirdre was an Auxiliary Nurse at Wythenshawe Hospital for 15 years. Deirdre also has specialist knowledge of supporting people with learning disabilities in forensic settings, and therefore brings a wealth of experience to her role as Trustee.

Deirdre has 2 birth children, 5 foster children and is a grandmother to 10 and great grandmother to 1. She is also a very hands on trustee and volunteers at Talbot House providing advice and support to parent carers and we value her no nonsense but compassionate approach.

Sue Ramprogus

Sue became a Trustee at Talbot House in March 2014. With a professional background in social work, qualifying in 1978, Sue has worked for Local Authorities in both the North West and North East of England. She has been both a practitioner and manager in adult social care services specialising in the field of addictions, mental health services and services for older people. For the last six years Sue has worked as a consultant supporting service improvement and policy implementation in local authorities and the NHS in the North West.

Sue hopes to draw on and use experience from this professional background to contribute to the work of Talbot House and Talbot House Trustee Board. She is very aware and conscious of the huge contribution carers make not just to the person they care for but for society as a whole. Sue also has personal experience as a carer and knows the potential negative impact undertaking this role can have on health and wellbeing.

Andy Todd

Andy joined the board in 2013.  Through his work as a qualified social worker specialising in learning disabilities, he has known of the work of Talbot House for over 26 years.  Andy was impressed with the dedication and energy of Talbot House staff and volunteers and very much wanted to get involved in the work through supporting the board of trustees.

Paul Cassidy
Phil Ascott