** Applications now closed **

Administrative Worker Job Vacancy

Do you want to join a passionate and dedicated charity, supporting our Parent Carer communities across the Manchester area?

At Talbot House we provide vital support services for parents and unpaid carers of people with severe learning disabilities and complex needs who live in the Manchester area, delivered from our building in Newton Heath. Our goal is to provide essential support and be an advocate for our carers in getting the correct benefits, finding care services, help with form filling/letter writing, training for carers, along with the mental health and wellbeing support that many carers of learning disabled people desperately need. 

Vacancy Details

Salary:  £15,023 per year / £10.51 per hour

*Salary will be raised to £11.04 per hour starting 1st April 2022*

Hours: 27.5 per week (Monday to Friday, 9am – 3pm)

Based: Talbot House Office

Closing date for applications: Midnight 31th January 2022

Interview date: Week commencing 14th February 2022

About Role

We are looking to recruit a dedicated and passionate person to take on the exciting and challenging role of Administrative Worker at our Charity.

The Administrative Worker is responsible for the smooth running of various aspects of the Talbot House Support Centre office and premises. This role involves being the first point of contact for our service users, who are parents and carers of children and adults with learning disabilities. Therefore you will need to have caring and compassionate communication skills, and ideally possesses a broad understanding of learning disabilities and the challenges of being a carer.

You will also be responsible for the day-to-day financial management of Talbot House utilising our Intuit QuickBooks accounting system. This includes managing the petty cash, generating invoices for funds, paying invoices and bills, managing our bank accounts, generating financial reports and budgets as requested by management.
You will also be required to manage the day-to-day running of admin tasks such as communications, stationery, paper and electronic file management (GDPR compliance), building maintenance, and various regulatory and operational requirements/tasks. You will also provide appropriate administrative support to other team members where necessary

Main Duties

First Point of Contact;

• Answer Phone Calls in a professional, caring and polite manner.
• Booking and managing appointments.
  
• Meet and greet service users and 3rd parties.
  
• Maintain signing in book.
  

Communications;

• Social Media notices/communication (Facebook, Twitter, Website etc.)
• Managing the Admin mailbox and respond to queries in a timely manner.
  
• Creating posters and notices through the Talbot House Support Centre building as required.
  
• Produce memos, letters, promotion leaflets and advertising events in good time through social media and mail outs.
  

Financial Administration;

• Manage our Intuit QuickBooks accounting system and banking services.
• Generating funding invoices in a timely manner.
  
• Categorise expenditure and income.
  
• Manage petty cash and reconciliation
  
• Store paper-based and electronic invoices and billing in an organised manner.
  
• Manage the donation processes and procedures with both online submissions, in-person, collection tins etc.
  
• Generating financial reports and budgets as requested by management.

General Admin;

• Building facilities management i.e. repair work, deal with faults etc.
• Health and Safety
  
• Ensure paper and electronic files are stored appropriately and meets Data Protection compliance (GDPR)
  
• Payroll Management
  
• Pension Management
  
• Mobile Phone Contracts and Handheld devices
  
• General Admin support i.e. order stationery supplies, photocopying documents, filing etc.
   

Application Information

Click Here to download the full Job Description and Person Specification

Click Here to download the Application form

Click Here to download the Equal Opportunities form

When applying please email both the Application form and Equal Opportunities form along with your CV to colin.holden@talbot-house.org.uk

If you would like an informal chat about the role and work involved then please call us on 0161 203 4095 or email colin.holden@talbot-house.org.uk

Volunteering your time

Here at Talbot House, we need all the help we can get to continue to support our Parent Carers. Whether you can spare a few hours, a day or a week, any help you can give would be greatly appreciated.

Volunteering not only helps us, but can benefit you too. Here are some of the reasons why people give us their spare time:

• Make a difference to the lives of others
• Gain experience and skills
• Meet inspiring people
• Career building
• Be part of a friendly team

"Working at Talbot House as a volunteer has given me my self respect back"
Jason Hunter

If you are interested in working as volunteer for us please call 0161 203 4095 or email admin@talbot-house.org.uk